Founded in 1969, Kmart Australia Limited is an Australian chain of retail stores owned by Wesfarmers, with annual sales of more than AUD$5 billion. It has more than 30,000 employees and operates 234 stores across Australia and New Zealand, with its head office located in Mulgrave, Melbourne.
“With Informatica MDM - Product 360, we have complete, accurate, and trustworthy information. Our customers are loving it.”
Business Need
- Enhance online customer experience as quickly as possible
- Integrate with external vendors and agencies
- Load and manage diverse and changing online product data
Challenges
- Grow the business by opening digital channels and moving the full product catalog online
- Enable a small product management team to be more efficient while improving data quality
- Launch products faster across all channels, in both B2C and B2B environments
Solutions & Results
- Streamline and centralize product information management with Informatica MDM - Product 360
- Empower team to share accurate product information using Informatica Data Quality to automate data checks and governance
- Quadrupling online sales by introducing products 4x faster and moving beyond B2C into B2B
- Use Informatica MDM - Product 360 to speed product introductions to all channels
- Moved 98% of the company’s product range online, representing 45,000+ SKUs
- Improving product data quality while sustaining a 3x increase in team’s overall productivity
Products & Services
Data Quality
Deliver high-quality clean and trusted data with enterprise-class data quality and governance that scales, regardless of size and format of data; platform; or technology.
MDM – Product 360 (PIM)
Manage complex product content across distribution channels and at scale.
Consulting Services
Helped ensure a quick and expert implementation with fast time to value at Kmart
Managed Services
Proactively monitor, manage and service the PIM solution freeing up the Kmart team to focus on the business aspects
