The Ins and Outs of Creating Consistent, Personalized Experiences That Convert
Why do personalization and consistent experiences across channels matter? 75% of customers will more likely buy from brands that remember their names. 86% will pay more for a better experience.
So, if you don’t do CX right, you miss out.
Check out “A Marketer’s Guide to Customer Experience (CX)” about how better CX helps you stand out from competitors and convert more customers. Learn the vital role customer data and analytics play in creating consistent, relevant experiences across all your touchpoints. Catch up on:
- How customer expectations have shifted among different age groups
- The types of challenges marketers face working with huge quantities of data for CX and potential solutions
- How to get started building better experiences across the entire customer lifecycle
